FAQ

WHY SHOULD I USE MOBILE LOCKSMITH SOLUTIONS?

Our professional, highly-trained customer service representatives will guide you through the entire process from booking the appointment to the arrival of a technician to the completion of the job. We are here for you with our 24/7 availability, you will never have to go to sleep or close up for the day fearing that your home or business is not properly protected.

DO YOU HAVE A STORE FRONT?

No, we do not. We are a 24/7 Locksmith Call Center with highly trained customer service representatives who will take your call and connect you with an independent locksmith contractor in your cite/state.

WHY USE A LOCKSMITH TO MAKE A KEY FOR MY VEHICLE RATHER THAN THE CAR DEALER?

Since we connect you with a locksmith technician and they then come to you, that cuts the cost of having to tow your vehicle to the car dealership.

CAN I GET REIMBURSED BY MY INSURANCE COMPANY FOR LOCKSMITH SERVICES MADE?

This totally depends on the kind of insurance policy you have.

MY LANDLORD GAVE ME THE KEYS TO MY NEW PLACE, WHY SHOULD I GET NEW ONES?

It’s your stuff! When was the last time the locks were changed? If you don’t know the answer then you and your company are potentially at risk. Some property management companies in an effort to save money simply swap the locks from one unit to another and have a brand new set of keys made. A previous tenant with some time to kill could simply try his key in each door in the complex until he finds one that works.

WHAT'S THE DIFFERENCE BETWEEN RE-KEYING & MASTER KEYING?

Re-keying means adjusting the tumblers in an existing lock so that only new keys can open it.  Many people, who continue to use the same key that they received when they bought their home, have no idea of how many people such as tradesmen, neighbors and friends etcetera, who are no longer relevant, have had access to that key. Most technicians can re-key your locks and give you the security of knowing that only you and the people you trust will have access to your domain.Lost your keys? Relax; re-keying will adapt your existing locks to new keys.

Master keying enables two different and distinct keys to open one lock. Master keying regulates access to specific zones while having one master key that accesses all zones. Master keys can be supplied for all buildings such as hospitals, office buildings and residences in which there are a number of compatible locks. Now its possible to re-key your home, gate, garden shed etcetera so that one key opens them all.

I HAVE LOST MY CAR KEYS, WHAT CAN I DO?

Sometimes a key code is available. You will only have access to this code if you are the original buyer of the keys. This code is typically written on the original bill of sale which you may have or the car dealership may have. Rarely, these codes are written on the cover of the owner’s manual. So check this as well. A key by code can save you money over having a key fitted to the car on-site. Expect to pay from fifteen to fifty dollars for a key by code

MY KEY DOES NOT INSERT,OR COME OUT EASILY OR DOESN'T TURN EASILY, WHAT CAN I DO?

First spray the lock with light penetrating oil (such as WD-40). This oil can be found at most hardware stores, but can even be found at some drug stores and supermarkets. Don’t be afraid to spray too much, but have a paper towel handy to pick up the excess. Spray the oil into the keyhole and onto the bolt mechanism. Move the bolt in and out to allow the oil to penetrate into the lock. Do not take the lock apart if you are not confident you can put it back together.

I HAVE A KEY MARKED "DO NOT DUPLICATE." CAN I GET A COPY OF IT?

Keys that are marked “Do Not Duplicate,” ” Do Not Copy,” or “Unlawful to Copy” may be duplicated only if a letter of authorization from the owner or supervisor is presented with the request for duplication. The letter should be on company letterhead and identify the key to be made, the number of keys, the person picking up the keys, and the name and number of the person writing the letter. The person picking up the keys will be required to fill out a “Request for Restricted Keys” form. We reserve the right to refuse to duplicate any key marked “Do Not Duplicate.”

WHAT AREAS DO YOU SERVICE?

You can find the states that we can connect you with for a locksmith tech here https://mobilelocksmithsolution.com/find-a-local-locksmith/

WHAT IS YOUR SERVICE FEE?

The total amount will be $19 service call fee plus Labor Cost and Hardware or Locks Cost (if purchased). Also take into note that our dispatchers will only give an approximate estimate of the cost for the service, based on a description of the issue given by the consumer. The actual difficulty or service may differ once the independent locksmith contractor examines your issue, therefore the costs can vary.

I JUST BOUGHT A NEW HOME. SHOULD I RE-KEY THE LOCKS?

Yes! Almost every homeowner has that special someone that they trusted with their home key but that does not mean you can also trust that same person. Just think about how many neighbors? How many prior babysitters? How many cleaning people? Just how many of those individuals have a key to your new home?

1-866-801-9299

24 HOURS / 7 DAYS A WEEK SERVICE

locksmith services
24-7-lockout service
ignition repairs
changing locks
lock repair
key extraction

Disclaimer: Mobile Locksmith Solution is lead generation company. Our goal is to connect you with a locksmith in your area.  All contractors are independent. It is the responsibility of each user to verify that the contractor meets all licensing and insurance requirements in that jurisdiction.

Please Note: We are a lead generation company for the locksmith industry throughout the US.  The total amount will be  service call fee plus Labor Cost and Hardware or Locks Cost (if purchased). Also take into note that final  price will be given by the independent locksmith contractor once he contact you he may need to  examines your issue, before he can give the exact price therefore the costs can vary.

Please make sure to get the receipt and all the technicians Information.

Please call us immediately if you have any trouble with any of the locksmith technicians we connect you with. We are here to assist you through out the whole process. 

 

Satisfaction Guaranteed Explanation
Here At Mobile Locksmith Solutions We are dedicated to excellence and customer satisfaction is our priority. In case you are not happy with the quality of service or price charged from the technician that was refereed to you, give us a call, we will do whatever we can to make it right and make you a happy satisfied customer.  Tech will be dispatched to you as many times as need free of charge to correct the issue and/or a refund of up to 50%  of paid invoice will be issued .

CUSTOMER SERVICE REPRESENTATIVES ARE AVAILABLE 24/7 FROM BEGINNING TO END.

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